Privacy Policy

1. Introduction

This Privacy Policy explains how ShopVision collects, uses, stores, discloses and otherwise processes the personal data we collect when you use and interact with our websites and apps that display or link to this Privacy Policy, register for an account and use our Services, connect third-party accounts (such as Google, Slack or Microsoft Teams) to the Services, visit our branded social media pages, register for, attend or take part in our events, webinars, or contests, or otherwise interact with us in person and/or by email, text message, instant messaging, telephonically, and by other electronic means. It also tells you about your rights and choices with respect to your personal data, and how you can contact us if you have any questions or concerns.

If you connect a Google account to ShopVision, Section 7 (Google API Services User Data) describes exactly what Google data we access, how we use, share, store and protect it, how long we keep it, and how to delete it. Section 7 takes precedence over any other part of this Privacy Policy for Google user data.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, you should not use our website and the Services or otherwise provide us with your personal data. By using and/or accessing our website and the Services or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. Your use of our websites and the Services is also governed by our Terms of Service.

This Privacy Policy is effective as of the date first set forth above. We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page and change the date at the top of this webpage. We will notify you of any modifications that might materially affect the way we use or disclose your personal data before the change becomes effective, by a message on this website or in the Services, or by email, unless another type of notice is required by applicable law. We will not use Google user data in a new way without first updating Section 7 and, where required, obtaining your consent. Your continued use of the website and our Services after we have posted changes to this Privacy Policy or notified you, if applicable, is deemed to be your acceptance of those changes.

2. Key Definitions

• “European Data Protection Law” means the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national legislation implementing the GDPR and, if applicable, the UK Data Protection Act 2018 and the UK GDPR.
• “Google user data” means any data ShopVision receives from Google through Google APIs, including Google Sign-In, together with any data aggregated, anonymized or derived from that data.
• “Privacy Policy” refers to this Privacy Policy.
• “ShopVision”, “we”, “us” and/or “our” refers to ShopVision Technologies Inc.
• “Services” refers to our Software as a Service platform made available via our websites and apps.
• “You” and “your” refers to the individual (either a customer of ShopVision or a website visitor) to whom personal data covered by this Privacy Policy relates.

3. Information We Collect

Some of our website’s functionality can be used without providing any personal data, though some features of the Services require personal data. We process three broad categories of personal data:

• Information provided directly by you;
• Information received from third parties; and
• Information collected automatically.

4. Information Provided Directly by You

Account registration. If you register with the Services through our website at https://www.shopvision.ai/, or through a separate subscription agreement with us, we will ask you to provide certain personal data, including your name, your company name, your email address and password. If you create an account or log in using a third-party service such as Google or Microsoft, we will receive your name and email address as permitted by your profile settings on that service in order to authenticate you. If you sign in with Google, the data we receive and how we handle it is described in Section 7. The information we receive when you authenticate through a third-party service depends on the settings, permissions and privacy policy controlled by that service.

Communication with ShopVision. We collect personal data that you voluntarily give us when you contact us with inquiries (including by filling out forms on our websites), engage with our chat bot on the website, engage with the AI chat interface in the Services, engage in conversations in a Slack channel of which ShopVision is a member, respond to one of our surveys, contact our customer support regarding a problem you are experiencing with the Services, or otherwise contact us regarding the website or the Services.

Transactions and Payment Information. We collect details of transactions you carry out using the Services and billing information (for example, if you sign up for a trial or a paid service), including your name, the amount paid, the date of payment and payment method details. Card numbers are collected and processed by our payment processor; ShopVision does not store full card numbers.

Additional Payment Information. You may choose to provide additional information such as your VAT number, additional billing address or the name of the entity that you represent.

Identity Verification. In some cases (for example, if you request a refund) we may ask you to provide information such as your billing information (name, transaction ID, last 4 digits of the card associated with the account, billing date), email address, login name and, if needed, information that verifies your identity, in accordance with applicable law.

Testimonials. With your consent, we may post your testimonial, along with your name, on the Services. If you wish to update or delete your testimonial, contact us at legal@shopvision.ai.

5. Information Received From Third Parties

We may combine personal data we receive from you with personal data we obtain from other sources, such as:

5.1 Our authorized resellers or distributors, for example, if you purchase access to the Services through one of these partners. This may include business contact information such as mailing addresses, job titles, email addresses and phone numbers.

5.2 Other third parties, such as email campaigns, marketing partners, publicly-available sources and data providers. This may include company information, location information, demographic information and business contact information. We may use this information to enhance the information we already maintain about you and to improve the accuracy of our records.

Google user data is never combined with third-party data for marketing, enrichment or profiling purposes.

6. Information Collected Automatically

Like many commercial websites, we use technologies such as cookies, web beacons, pixels and similar tools to automatically collect information that may contain personal data as you navigate our websites, use our Services or interact with communications we send to you, subject to your consent where required by applicable law.

Device and Usage Data. When users visit our websites, we may collect and aggregate information about which pages were visited, in what order, when, and which links were clicked, as well as the referring URL. This may involve logging the IP address, operating system and browser software used. We may be able to determine from an IP address a user’s Internet Service Provider and approximate geographic location.

Slack and Microsoft Teams Integration. When you integrate ShopVision with Slack or Microsoft Teams, ShopVision may access content from the channels to which you have granted access. See Section 7B for full details.

Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps and session replay, to improve and market our products and services. Website usage data is captured using first- and third-party cookies and other tracking technologies, and is used for site optimization, fraud and security purposes, and advertising. For more information, see the Microsoft Privacy Statement. These website analytics tools do not receive Google user data.

7. Google API Services User Data

ShopVision’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This Section applies to all Google user data, as defined in Section 2. Where any other section of this Privacy Policy conflicts with this Section, this Section controls. In particular, Google user data is never used or disclosed for any purpose described in Section 8.2 (analytics on your preferences and behavior), Section 8.3 (marketing and advertising), or the “Resellers or Distributors”, “Social networking websites” or “Business Transfers” paragraphs of Section 9, except as expressly stated below.

7.1 Data Accessed

We request only the narrowest permissions needed for the features you choose to use. Each integration is optional and is requested only when you enable it. We do not request access to Gmail, Google Contacts, Google Calendar, Google Search data, or any Google service not listed below.

Google Sign-In

• OAuth scopes: openid, email, profile
• Data accessed: your name, email address and profile picture
• When requested: when you choose “Sign in with Google”

Google Analytics

• OAuth scope: https://www.googleapis.com/auth/analytics.readonly
• Data accessed: metrics, dimensions and report data for the Google Analytics properties you connect
• When requested: when you connect Google Analytics
• Access is read-only, and we access only the properties you explicitly connect.

Google Ads

• OAuth scope: https://www.googleapis.com/auth/adwords
• Data accessed: campaign performance data, ad metrics and account-level reporting for the Google Ads accounts you connect
• When requested: when you connect Google Ads
• Google does not offer a read-only Ads scope. ShopVision performs read-only reporting requests only. We never create, edit, pause or delete campaigns, ads, budgets, or any other settings in your Google Ads account. We access only the accounts you explicitly connect.

Google Drive

• OAuth scope: https://www.googleapis.com/auth/drive.file
• Data accessed: the contents and metadata (file name, file ID, type) of only the individual files you select when uploading files in ShopVision’s agent.
• When requested: when you select a file in the “Agent”
• We can see only the files you pick. We cannot see, search or index any other file in your Drive. We only read the files you select and never modify, create or delete files in your Drive.

7.2 Data Usage

Google user data is used only to provide or improve the user-facing features described below, which are visible and prominent in the ShopVision interface.

• Google Sign-In data is used to create and authenticate your ShopVision account, display your name and picture in the app, and send you service-related messages about your account.
• Google Analytics data is retrieved when you request it, to display your analytics performance and generate the insights you ask the ShopVision AI Agent for, such as comparing your site traffic with competitor promotions.
• Google Ads data is retrieved when you request it, to display your advertising performance and generate the insights you ask the ShopVision AI Agent for, such as comparing your campaigns with competitor activity.
• Google Drive file contents are read when you start an analysis on a file you selected, to generate the insights or output you requested.

Outputs derived from Google data. Answers, charts, reports and summaries that the ShopVision AI Agent generates from your Google data (“Derived Outputs”) are saved in your ShopVision workspace, hosted on Amazon Web Services (AWS S3), for example in your chat history, saved reports and scheduled prompt results, so you can return to them. Derived Outputs are treated as Google user data under this Section.

ShopVision does not use Google user data:

• to serve advertisements, including retargeting, personalized or interest-based advertising;
• to build user profiles, or for marketing to you or anyone else;
• to determine credit-worthiness or for lending purposes;
• to develop, improve or train generalized artificial intelligence or machine learning models, whether ours or a third party’s; or
• for any purpose unrelated to the features you have authorized.

Human access. ShopVision personnel do not read your Google user data unless (a) you give us affirmative agreement to view specific data, for example when you ask our support team to review a specific report or file; (b) it is necessary for security purposes, such as investigating a bug or abuse; (c) it is necessary to comply with applicable law; or (d) the data has been aggregated and is used for internal operations in accordance with applicable privacy law.

7.3 Data Sharing

ShopVision does not sell Google user data and does not transfer it to advertising platforms, data brokers or information resellers. Google user data is disclosed only to the following categories of third parties, only for the purposes stated:

• Cloud hosting and infrastructure provider: Amazon Web Services (AWS). Receives all Google user data we process or store, to host and run the Services on our behalf.
• AI processing sub-processor: Anthropic. Receives Google Analytics, Google Ads and Drive file content included in a request you make to the AI Agent, solely to generate the specific output you requested.
• Authorities, as required by law. Courts, regulators or law enforcement receive only what is legally required, to comply with applicable law, regulation or valid legal process.

All service providers act on our documented instructions under written data processing agreements and may not use Google user data for their own purposes. Anthropic, our AI processing sub-processor, is contractually prohibited from using Google user data to train or improve its models.

We may also use or disclose Google user data where necessary for security purposes, such as investigating abuse, fraud or a security incident.

If ShopVision is involved in a merger, acquisition or sale of assets, we will not transfer your Google user data to the acquiring party without first obtaining your explicit consent.

Where permitted by law, we will notify you before disclosing Google user data in response to a legal request. No Google user data is shared with any other third party or for any other purpose.

7.4 Data Storage and Protection

Here is what ShopVision stores, and how each type of Google user data is protected:

• Google Sign-In data (name, email, profile picture): stored as part of your account record. Encrypted at rest (AES-256) and in transit (TLS 1.2+).
• Google Analytics and Google Ads report data: not stored. Held in memory only for the request, then discarded. Transmitted only over TLS.
• Google Drive file contents: not stored. Processed in memory for the analysis, then discarded; no copies, parsed text, tables or embeddings are kept. Transmitted only over TLS.
• Derived Outputs: stored in your workspace on AWS S3. Encrypted at rest (AES-256); access limited to your account’s users.
• Google OAuth access and refresh tokens: stored, to keep your connection active. Encrypted at rest (AES-256); never logged; access restricted to authorized systems.

We protect Google user data with physical, technical and administrative safeguards, including:

• role-based access controls, least-privilege access and multi-factor authentication for personnel with production access;
• access logging and monitoring for systems that hold Google user data or OAuth tokens;
• logical separation of each customer’s data;
• application logs configured to exclude Google report data, file contents and tokens;
• regular security reviews and prompt patching of vulnerabilities; and
• an incident response process that includes notifying affected users and, where required, Google and regulators.

Google user data is stored in the United States.

7.5 Data Retention and Deletion

We keep Google user data for the following periods:

• Google Sign-In data: for the life of your ShopVision account.
• Google Analytics and Google Ads report data: not retained; discarded when the request completes.
• Google Drive file contents: not retained; discarded when the analysis completes.
• Derived Outputs: until you delete them, disconnect the related Google integration, or delete your account.
• OAuth tokens: until you disconnect the integration, revoke access in your Google Account, or delete your account.

After deletion from our live systems, residual copies in encrypted backups are purged within 35 days and are not used in the meantime.

How to delete your Google user data:

1. In ShopVision: go to Settings → Integrations and select Disconnect next to the Google integration. Disconnecting revokes our OAuth token with Google and deletes the related tokens and Derived Outputs from our live systems within 30 days.
2. In your Google Account: visit Google Account permissions and remove ShopVision. This immediately invalidates our access. When we detect the revocation, we delete the related tokens. To also delete Derived Outputs, disconnect in ShopVision or contact us.
3. By email: contact privacy@shopvision.ai. We will confirm receipt within 5 business days and complete deletion within 30 days.

We may retain a minimal record that a deletion request was completed where required by law.

7.6 Limited Use Disclosure

ShopVision’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically, Google user data, including data aggregated, anonymized or derived from it:

• is used only to provide or improve user-facing features that are prominent in the ShopVision interface and described in this Section;
• is transferred to others only as needed to provide or improve those features, for security purposes, to comply with applicable law, or as part of a merger, acquisition or sale of assets with your explicit prior consent;
• is never used or transferred for serving ads, including retargeting, personalized or interest-based advertising;
• is never sold, or transferred to advertising platforms, data brokers or information resellers;
• is never used to determine credit-worthiness or for lending purposes;
• is never used to develop, improve or train generalized AI or machine learning models; and
• is not read by humans except as described under “Human access” in Section 7.2.

Our employees, agents and contractors who handle Google user data are bound to comply with these requirements.

7B. Slack and Microsoft Teams Integration Data

ShopVision integrates with Slack and Microsoft Teams (together, “Messaging Platforms”) via their respective APIs. This section describes how we collect, use, store and protect data accessed through those integrations. References to “channel content” apply equally to Slack channels and Microsoft Teams channels and group conversations.

7B.1 Data Accessed

When you authorize ShopVision to connect to your Slack workspace or Microsoft Teams environment, we request only the permissions necessary to deliver the features you have enabled. ShopVision may access:

• Channel messages and content in the specific channels to which you have granted ShopVision access, including text, files and associated metadata.
• User identifiers and display names of members who have posted in those channels, to the extent that information appears in channel content.
• Channel and team metadata, such as channel names and membership information, needed to deliver scheduled prompt outputs to the correct destination.

ShopVision does not request access to direct messages or private chats, private channels or teams not explicitly connected by your workspace or tenant administrator, or any other Messaging Platform data beyond the channels you have authorized.

Channel content may include personal data relating to your employees and other individuals who are not direct users of ShopVision. In that case, your organization acts as the data controller for that personal data, and ShopVision acts as a data processor on your behalf.

If ShopVision posts outputs derived from Google user data into a Slack or Teams channel at your request, that delivery is a user-requested transfer under Section 7.3, and those outputs remain subject to Section 7.

7B.2 Data Usage

Messaging Platform data is used solely to provide and improve the specific ShopVision features you have authorized:

• AI Agent context: message content from connected channels gives the ShopVision AI Agent relevant context for more accurate responses to your prompts.
• Scheduled prompt delivery: at your request, ShopVision delivers scheduled prompt outputs into the designated channel. Channel identifiers and tokens are used solely to route these outputs.
• Service improvement: ShopVision may use anonymized or aggregated insights derived from prompts submitted via Slack or Teams to improve service quality and guide feature development. Raw channel content is not used for this purpose.

ShopVision does not use Slack or Microsoft Teams channel content to train or improve generalized artificial intelligence or machine learning models. ShopVision does not use Messaging Platform data to develop features unrelated to the services you have explicitly authorized.

7B.3 Data Sharing

ShopVision does not sell Messaging Platform data and does not share it with any third party for their own independent use, advertising, profiling or marketing purposes. Messaging Platform data may be disclosed only to:

• Amazon Web Services (AWS), our hosting provider, solely as required to deliver the Services, under a data processing agreement that prohibits any other use.
• Anthropic, our AI processing sub-processor, transiently and solely to generate the requested output. Anthropic is contractually prohibited from using this data to train its models.
• Authorities, as required by law. Where permitted by law, we will notify you before making such a disclosure.

7B.4 Data Storage and Protection

• Channel message content used to inform the AI Agent is processed transiently, is not written to persistent ShopVision storage, and is discarded once the response is generated.
• OAuth tokens, bot tokens and channel identifiers are encrypted at rest using AES-256 and transmitted only over TLS. Access is restricted to authorized ShopVision systems and personnel on a need-to-know basis, with access logging enabled.

ShopVision maintains physical, technical and administrative safeguards consistent with industry standards to protect Messaging Platform data against unauthorized access, disclosure, alteration or destruction.

7B.5 Data Retention and Deletion

We keep Messaging Platform integration data for the following periods:

• Channel message content: not retained; discarded after the AI Agent response is generated.
• Slack OAuth tokens and Teams bot tokens: for the duration of your authorized connection; deleted on revocation or account termination.
• Channel identifiers and configuration: for the life of your ShopVision account, or until you disconnect the integration.

Revoking access: Slack. In your Slack workspace, go to Settings & Administration → Manage Apps and remove the ShopVision app. This immediately invalidates ShopVision’s tokens and disconnects the integration.

Revoking access: Microsoft Teams. In the Microsoft Entra admin center (formerly Azure Active Directory), go to Enterprise Applications, locate the ShopVision application and remove it. This immediately invalidates ShopVision’s tokens and disconnects the integration.

Disconnecting in ShopVision. You can also disconnect Slack or Teams at Settings → Integrations.

Requesting deletion. Contact privacy@shopvision.ai. We will confirm receipt within 5 business days and complete deletion within 30 days, subject to any legal obligation to retain certain records.

Employee and third-party data. Individuals who wish to exercise data subject rights over personal data appearing in channel content processed by ShopVision should direct requests to their organization as the data controller. ShopVision will cooperate with your organization in responding to such requests as required by applicable law.

8. How We Use Your Information

We use the personal data described above as follows. This Section does not apply to Google user data, which is used only as described in Section 7.

8.1 To provide the Services and related support, process transactions, manage your user account and respond to your requests. This is necessary to perform the contract we are about to enter into or have entered into with you.

8.2 To the extent permitted by applicable law, and for our legitimate interests, including:

• If we have not entered into a contract with you, to operate and administer our websites, provide content you request, and respond to your requests for our Services (including sharing your personal data with our resellers as needed to respond efficiently and facilitate the sale of our Services);
• To manage our relationship with you, including sending administrative information about the website and changes to our terms, conditions and policies, information on our products and services that may interest you, and responding to your requests;
• To analyze your preferences, interests and behavior (such as your usage of and interactions with our websites and Services) to identify insights, trends and correlations, improve your experience, improve our Services and develop new products and services;
• For other internal business purposes, such as data analysis, benchmarking, audits, research, surveys and identifying usage trends, and to prevent fraud, misuse of our Services, and protect the security of our IT systems;
• To (a) comply with legal obligations and legal process; (b) respond to requests from public and government authorities; (c) enforce our Terms of Service; (d) protect our operations; (e) protect our rights, privacy, safety or property, and/or that of you or others; and (f) pursue available remedies or limit damages we may sustain;
• If you ask us to delete your data or to be removed from our marketing lists, to keep basic data needed to identify you and prevent further unwanted processing.

8.3 For marketing and advertising, including sending you updates about new products and services, events, promotions or news, by email or push notification, as permitted by law.

• Where required by law, we will only send you marketing information if you consent. Otherwise, it is in our legitimate business interests to send it. You may opt out as described in Section 13.
• We engage advertising partners, including third-party advertising companies and social media companies, to display ads around the web. These companies may use cookies and similar technologies to collect information about your interactions with our websites and other online services, and use it to serve ads that may interest you. Where required by law, we do this on the basis of your consent.

9. How We Disclose Your Personal Data

ShopVision will not sell, rent or lease your personal data, except as described below, with your permission, or as required by applicable law. Google user data is disclosed only as described in Section 7.3, and none of the disclosures in this Section apply to it.

Service Providers. We engage companies and individuals to perform tasks on our behalf to help us provide our Services, including providers of payment processing, fraud prevention and risk assessment, hosting and IT services, email and customer support services, analytics, marketing, advertising and investor relations. These parties process personal data on our instructions.

Affiliates. We may disclose your data to our affiliates for administrative purposes, to help provide our Services and related support, or to conduct sales and marketing activities on our behalf.

Resellers or Distributors, Affiliates or Other Third Parties. When you request or inquire about the Services, we may share personal data such as your name and email address with authorized resellers, distributors, affiliates and other third parties as necessary to respond to your request, facilitate the sale of our Services, and for those third parties’ own marketing. These third parties process your personal data as separate controllers under their own privacy policies.

Social networking websites. Where permitted by law, or with your consent where required, we may hash limited personal data such as your email address and share it with social networks such as Facebook, LinkedIn or Google to generate leads, drive traffic to our websites or promote our Services. Email addresses received through Google Sign-In are never used for this purpose. Questions about how a social network processes your data should be directed to that provider.

Business Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or part of our assets, or transition of a service to another provider, your personal data may be transferred to a successor or affiliate as part of that transaction. Google user data will be transferred only with your explicit prior consent, as described in Section 7.3.

Legal Requirements. We may share your personal data to comply with a legal obligation, protect and defend the rights or property of ShopVision, act in urgent circumstances to protect personal or public safety, or protect ShopVision against legal liability. For example, we may share personal data with regulators, law enforcement, courts, financial institutions or external auditors.

10. Data Retention

We retain your personal data for as long as reasonably necessary to provide the Services and fulfil the transactions you have requested, comply with our legal obligations, and for other legitimate business purposes such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the applicable retention period, your personal data will be anonymized or deleted. Retention periods for Google user data are set out in Section 7.5, and for Slack and Microsoft Teams data in Section 7B.5.

11. How We Protect Your Personal Data

We have implemented physical, technical and administrative security measures designed to protect the confidentiality of the personal data we process, including encryption in transit and at rest and access controls. Additional safeguards for Google user data are described in Section 7.4. The Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal data you provide to us. It is your responsibility to protect your login information.

If you know or suspect that your personal data has been lost, stolen, misappropriated or otherwise compromised, or that your ShopVision account has been used without authorization, please contact us immediately at support@shopvision.ai.

12. International Transfers of Personal Data

ShopVision Technologies Inc. is based in Canada. If you access our websites and Services from the EEA, the UK or other regions with laws governing data collection and use, we may transfer your personal data from your country of residence to ShopVision Technologies Inc. in Canada, to our affiliates, and to our service providers, for administrative, management and legal purposes.

These countries may have data protection laws less stringent than or different from those in your country.

Where we transfer your personal data, we take steps to ensure it receives adequate protection and that your rights continue to be protected under applicable data protection law, including through Standard Contractual Clauses approved by the European Commission. In some cases, the transfer is necessary to perform our agreement with you. For more information on these safeguards, contact us as described below.

13. Privacy Rights and Choices

Opt out of marketing communications. You may opt out of marketing emails by following the unsubscribe instructions in them or by contacting us as described in “How to Contact Us” below. You may continue to receive Services-related and other non-marketing emails.

Personal data requests. Depending on your location and your interactions with our Services, you may request:

• Information about how we collect and use personal data, which is provided in this Privacy Policy.
• Access to a copy of the personal data we have collected about you, where applicable in a portable, machine-readable format.
• Correction of personal data that is inaccurate or out of date.
• Deletion of personal data that we no longer need to provide the Services or for other lawful purposes. For Google user data, see the deletion options in Section 7.5.
• To opt out of the sharing or processing of your personal data for targeted advertising, using the “Do Not Sell or Share My Personal Information” link in the footer of our website.
• To object to or restrict our use of personal data and, where applicable, to withdraw your consent.

To make a request, email or write to us as described in “How to Contact Us” below. We may ask for information to confirm your identity. Depending on where you live, you may authorize an agent to submit requests on your behalf; we will require them to confirm their identity and authority. You may exercise these rights free from discrimination.

You may also access, review, modify and delete your account profile information in your account settings.

Limits on your privacy rights and choices. In some cases, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you requested, or our ability to comply with legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, contact us as described below. Depending on where you live, you may also have the right to complain to a data protection regulator.

14. Use by Children

Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided personal data to us, contact us at privacy@shopvision.ai and we will delete that information.

How to Contact Us

ShopVision Technologies Inc. is responsible for the processing of your personal data under this Privacy Policy. If you have questions or concerns about this Privacy Policy or our use of personal data, including Google user data, or want to exercise your rights, contact us at privacy@shopvision.ai or by mail at:

ShopVision Technologies Inc.
Unit 210 – 233 West 1st Street
North Vancouver, BC V7M 1B3
Canada